Pipecue

Answer the jobs worth answering.

Two scores on every quote request: what the job is worth, and whether it is right for your shop.

Create your accountSee how it scores

Fit

Opportunity

Opportunity, what the job is worthFit, whether it suits your shopIllustrative. Not a customer's account.

Who to call

16 this week
  1. 01

    Hot water tank leaking, basement, need someone today

    7986

  2. 02

    Burst pipe under the kitchen sink, water everywhere

    8874

  3. 03

    Sump pump failed, water in the basement

    7483

  4. 04

    Quote for rough-in, 14 unit build, Oakville

    9258

  5. 05

    Frozen pipe, no water to the kitchen

    6978

  • “Hot water tank leaking, basement, need someone today”
  • “Quote for rough-in, 14 unit build, Oakville”
  • “Toilet running, can wait”

Every request lands in the same queue.

You do not have to change how work reaches you. Whatever you already use keeps working, and all of it comes through one door.
  • Forward the emails you already get
  • Your own request page, on your own link
  • A spreadsheet, imported
  • Zapier or your CRM, through the API
  • Phone calls and walk-ins, typed in
  1. 01

    Scored on arrival

    Two numbers and the signals behind them, in seconds. The queue reorders itself.

  2. 02

    A reply is drafted

    Written from the request and from what your shop actually does.

  3. 03

    A person approves it

    Held for approval

    Nothing sends until someone on your team has read it and said yes.

Opportunity, itemised

“Burst pipe under the kitchen sink, water everywhere. Shut the main off. Need someone today.”

88Opportunity

emergency language
“water everywhere”, “need someone today”
+24
same-day intent
Asked for today
+14
in service area
6 km from your shop
+11
repeat customer
Second request in 14 months
+8
unknown access
No mention of who lets you in
-6
no photos
Nothing attached to size the job
-3

Emergency water damage in your service area, from a customer you have served before.

Every score shows its work.

You get the signals that moved the number and by how much, in the model's own words. So you can disagree with it, and so it can be tuned to how your shop actually works.

Illustrative. Weights are the model's account of what moved a score, not a sum that adds up to it.

Nothing reaches a homeowner without a person.

Pipecue writes the draft. Somebody who works for you reads it, changes what they want, and sends it. That order never changes.
  1. 01

    The send gate is in the database, not the interface

    There is no setting that turns it off. A draft cannot become a sent message without a person on your team approving it.

  2. 02

    Your requests are yours alone

    Every query is scoped to your company. No shared pool, no lead marketplace, and nobody else ever sees a request that came to you.

  3. 03

    Homeowner details are treated as personal information

    From the moment they arrive, with PIPEDA obligations designed in rather than bolted on afterwards.

Priced by your team, not by how busy you are.

A busy month should not cost more than a slow one. Plans are set by how many people need an account and which features you want, not by how many requests come in.
See the plans

Stop answering in the order they arrived.

Score the requests you already get, and answer the ones worth answering first.

Create your account