Pipecue

Plumbing lead management software that puts the right jobs first.

Pipecue brings every quote request into one queue, scores the job and its fit for your shop separately, drafts a reply for a person to approve, and keeps the follow-up from disappearing.

Manage the leads you have, not a marketplace's leads.

Plumbing lead management starts after a homeowner has already found you. The problem is not always getting another name into the inbox. It is seeing that a burst pipe, a commercial no-hot-water call, and a price-shopping enquiry are different jobs before somebody answers them in arrival order.

Pipecue does not buy, resell, or share leads. It organises the requests your plumbing company already receives and helps a small team decide what deserves attention now.

One plumbing lead inbox, however the request arrives.

You do not have to replace the forms, inboxes, or habits already bringing work in. Each source enters the same scoring and follow-up workflow.
01
Email
Forward the quote-request emails you already receive.
02
Request form
Use a hosted form on a link branded for your company.
03
Spreadsheet
Import an existing list of leads from CSV.
04
API
Send requests from Zapier, a CRM, or another source.
05
Phone or walk-in
Type in the details when the lead did not arrive online.

Plumbing lead scoring needs two answers, not one.

A single score hides why a lead is good or bad. Pipecue keeps the value of the job apart from whether your company should take it.

Score 01

Opportunity

What the plumbing job is worth on its own: likely value, urgency, scope, intent, and the detail available to size it.

Score 02

Fit

Whether the same job is right for your shop: service area, specialties, current capacity, minimum job value, and the preferences you set.

That distinction matters. A large repipe outside your service area can be a strong opportunity and a poor fit. A nearby repair for an existing customer can fit perfectly while being too small to displace an urgent, higher-value job. Pipecue shows both truths.

From new enquiry to a recorded outcome.

Lead management is useful only if the next action stays obvious after the first reply.
  1. 01

    Capture the request

    Every source feeds the same queue, so an email does not disappear behind a form submission and a phone call does not live on a separate notepad.

  2. 02

    Score Opportunity and Fit

    The queue ranks jobs using two numbers instead of one blended verdict. A valuable job outside your service area and a perfect-fit job barely worth the drive stay visibly different.

  3. 03

    Review the reasons

    Each score includes the signals that moved it. Your team can see what the model noticed, disagree with it, and tune the scoring preferences to the way your shop works.

  4. 04

    Approve the reply

    Pipecue drafts from the request and your company details. A person edits and approves it; nothing reaches a homeowner on its own.

  5. 05

    Keep the follow-up visible

    Assign the lead, schedule the next action, and record the outcome. Analytics connect source, scores, won work, and revenue so the system can be judged against real results.

Focused software, not a field-service suite.

Pipecue is for an owner or office manager who needs to triage incoming plumbing work, answer promising requests, and make sure follow-ups happen. It includes team roles, assignment, notes, a follow-up calendar, source reporting, and score-versus-outcome analytics.

It does not schedule technicians, optimise routes, create invoices, take homeowner payments, answer phone calls, or send quotes. If you need a complete field-service management platform, Pipecue is not one. It is the smaller layer that decides which requests should reach that system first.

It is designed for small Canadian plumbing companies, with pricing in CAD and privacy practices written around Canadian requirements. See the plans and pricing or read exactly how homeowner data is handled.

Questions about plumbing lead management.

What is plumbing lead management software?
It gives a plumbing company one place to capture new enquiries, decide which jobs deserve attention first, assign follow-ups, and record whether the work was won or lost. Pipecue focuses on that path from request to reply rather than scheduling, dispatch, invoicing, or payments.
Does Pipecue generate or sell plumbing leads?
No. Pipecue organises and scores the quote requests your company already receives. There is no shared lead pool, marketplace, or pay-per-lead charge.
How does Pipecue score a plumbing lead?
Every request gets two separate scores. Opportunity measures the job itself, including value, urgency, and scope. Fit measures whether that job suits your company, including service area, specialties, capacity, and minimum job value. The signals behind both scores are shown so your team can review them.
Can Pipecue reply to homeowners automatically?
No. Pipecue drafts a reply, but a person on your team must review and approve it before it can be sent. The approval gate cannot be switched off.
How do plumbing leads get into Pipecue?
They can arrive through email forwarding, a hosted request form, CSV import, manual entry, or an API used by Zapier, a CRM, or another lead source.
Is Pipecue an AI lead scoring tool for plumbers?
Yes. A model reads each request and produces separate Opportunity and Fit scores with the signals behind them. The result supports a person's judgement; it does not accept work or contact a homeowner by itself.
Is Pipecue a full plumbing CRM?
No. It covers lead intake, scoring, assignment, notes, follow-ups, outcomes, and source analytics. It does not provide technician scheduling, dispatch, route planning, invoicing, or payments.

Put this week's plumbing leads in a better order.

Bring in one source, compare the scores with your own judgement, and keep every reply under your team's control.

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